VIP Service Agreement

Effective Date: November 5, 2026

1. Introduction

Welcome to HeatShort! This VIP Service Agreement ("Agreement") outlines the terms and conditions for accessing and using the VIP membership services provided by BIDFUTURE PTE. LTD. ("we", "us" or "our") through the HeatShort mobile application. By purchasing or subscribing to our VIP service, you agree to abide by this Agreement. This Agreement forms part of our Terms of Use; where the two conflict regarding VIP services, this Agreement prevails.

2. VIP Service Description

HeatShort VIP offers premium access to the full library of short dramas and immersive story experiences. VIP benefits include:

• Unlimited access to all series and episodes
• New releases included the moment they drop
• Personalized recommendations tailored to your preferences

Benefits may be adjusted as described in Section 5 below.

3. Subscription and Payment

• Subscription Plans: The current plan is a weekly auto-renewing subscription at $29.9 USD/week (the exact price displayed at checkout in your region applies). We may introduce additional plans or promotions from time to time.
• Payment: Payments are processed through your Apple App Store (iTunes) account upon confirmation of purchase. All fees are non-refundable except as required by law; see our Auto-Renewal Policy for details.
• Renewal: Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current period.

4. Account Management

• You are responsible for maintaining the security of your account, devices and credentials.
• VIP access is for personal, non-commercial use only and cannot be transferred, shared, resold or sublicensed.
• Purchases and unlocks are tied to the account / app store account used to make them and may not be merged across accounts.

5. Service Modifications

We reserve the right to add, remove or modify features available under the VIP service at any time, including content availability, in order to improve the user experience or comply with legal requirements. Material changes that affect paid benefits will be communicated in advance through the app or our website.

6. Cancellation and Termination

• You may cancel your VIP subscription at any time through your App Store account settings (see the Auto-Renewal Policy for step-by-step instructions).
• Access to VIP content will continue until the end of the current billing cycle after cancellation.
• We may suspend or terminate VIP access if we reasonably determine that you have breached this Agreement or our Terms of Use, including abuse of the service or fraudulent payment activity.

7. User Conduct

You agree NOT to:

• Share, resell or provide unauthorized access to your VIP membership to others
• Copy, download (other than as permitted in-app), redistribute or publicly display any copyrighted content
• Use automated tools, bots or any means to scrape, interfere with or disrupt the service
• Engage in any activity that violates applicable laws, our policies or the rights of others

8. Limitation of Liability

To the maximum extent permitted by applicable law, we are not responsible for service interruptions, content unavailability or data loss caused by factors beyond our reasonable control (including network failures, third-party platform outages or force majeure events). Our maximum aggregate liability arising out of or relating to the VIP service is limited to the fees you paid to us within the last subscription period.

9. Governing Law

This Agreement is governed by the laws of Singapore, consistent with our Terms of Use. Any disputes shall be resolved in accordance with the dispute resolution provisions set out in the Terms of Use.

10. Contact Us

By subscribing to HeatShort VIP, you acknowledge and agree to the terms outlined in this Agreement. Related documents: FAQ · Auto-Renewal Policy · Privacy Policy · Terms of Use.